Donor FAQ

Is MAGNA trustworthy?

Humanitarian organization MAGNA was established in 2001 in Slovakia with the aim to provide medical and social help to children and their families at risk. In 2002, we created and have been carrying out tens of medical and social projects to help children and their families at risk. Our work is respected and appreciated worldwide. The best way is to find out on your own. Try to send a minimum sum of 3€ and we will send you a message on how your money helps in the field and to whom you helped. You will get to know the stories of people who receive your donation and to whom we can help also thanks to you. Compliance of all financial rules of MAGNA is published in section Our promise to you.

How are the projects of MAGNA funded?

MAGNA considers a transparent and efficient project implementation and funds management to be some of the most important rules of its conduct. Since its establishment, it has been minimizing administrative and fundraising costs to the very minimum. MAGNA in Slovakia goes through an independent financial audit every year. The financial and material resources for our activities come from individual and corporate donors. We also cooperate on our projects with various foundations, some of which are financed in cooperation with the UN. Donors who support our activities financially receive news about how their donations are spent. This information can be also found in their personal profiles.

How are the projects of MAGNA managed financially?

Each MAGNA project has its detailed budget, which is re-evaluated on a regular basis. Project Managers monitor the budgets of individual projects throughout the year to ensure that every operation is carried out responsibly and in accordance with the project’s objectives. All budgets are checked and approved by the Board of MAGNA. The Operations department of MAGNA in Slovakia is responsible for the implementation of humanitarian projects. MAGNA in Slovakia goes through an independent financial audit every year. To demonstrate our transparency to our donors worldwide, MAGNA combines the accounts of all our offices on the international scale. The result is a transparent picture in a full scale of our activities.

How are the projects of MAGNA chosen and implemented?

Humanitarian projects are mainly focused on saving lives and reducing suffering of those who are at risk. Armed conflicts and unstable political situations have a destructive impact on common people - direct violence, forced displacement, epidemics, starving and psychological trauma are common consequences. These are often connected with the collapse of local medical services. The main priority of MAGNA is to provide medical and nutritive help to victims of conflicts and crises. Another key area of MAGNA program focus is suffering related to infectious diseases which are ignored by national governments. Our organization aims to provide appropriate treatment and care for people with diseases such as HIV/AIDS, tuberculosis, cholera, malaria, dengue fever and others. MAGNA also reacts to the needs of people who do not have access to basic health care or helps victims of natural disasters. MAGNA´s decision to take action in the time of crisis is based only on our independent evaluation and people's needs, not on political, economic or religious interests. Projects are described in detail prior to their start and they are evaluated throughout the whole period of their operation. When necessary, clearly defined quantitative or qualitative objectives are revised. The time of duration of each activity is based on the needs that are defined and evaluated throughout the course of each mission. Projects and needs are evaluated continuously through a standardized system of data collection and related studies. MAGNA is determined to ensure that its help reaches the people to whom it was addressed. Due to this commitment, we insist that our field workers have access to medical institutions, communicate with people directly on the spot, and that they independently evaluate needs for providing help. MAGNA implements and operates majority of the projects on its own. In rare cases, we may provide financial support to other humanitarian organizations, community groups or healthcare institutions with which we cooperate in particular areas.

What are the rules for using your donations?

Please bear in mind that MAGNA uses a part of all collected private donations (including those that are limited for particular projects) for fundraising and administrative costs. We are trying to minimize these and use at least 80% of your donation for projects alone. If we are not able to use your donation in compliance with your requests (for example in case of a finishing project or when donations surpass the needs for particular projects), we will contact you and discuss an alternative use of your donation to help people at risk. MAGNA never extends intervention in order to use financial funds assigned for a particular project. In the period of 2003 – 2013, we allocated at least 90% of obtained funds directly to humanitarian and development projects.

Can I, the donor decide who receives my donation?

Through our news and publications, we inform donors about our activities and situations we are in right now. When dividing your general donations, we believe in your utmost trust that finances are channeled to places where help is needed the most. However, if you do decide to give your donation only to a particular area of projects of MAGNA, we will respect your choice. In such case, the donor can contact our fundraising department and we can agree on alternative uses of the donation. You can see how your donation is used every month by visiting your personal profile at www.magna.sk.

What is the common amount people like to contribute?

The minimum amount of a single or a regular monthly contribution is 3 Eur. The maximum amount of financial contribution is unlimited. It depends entirely on you and your financial situation. You can find examples of what your help translates into in reality on the subpage What is your money used for. We appreciate every donor regardless of the amount of his monthly contribution.

What forms of help can I choose from?

Charity MAGNA is dependent on its supporters, donors and their financial aid. Our work would not be possible without them. Apart from single donation, there are many other ways how you can help us provide medical and material aid for victims of a disaster or an epidemic. You can help regularly every month- in this case you will be regularly informed to whom, where and how you are helping. Via Support Child program you can change the life of one child in Cambodia for only 70 cents per day. Alternatively, you can buy medication, medical supplies or send a doctor to the field with MAGNA HOSPITAL e-project.

Do I have to register on MAGNA website if I want to donate?

Short registration on our website also creates your personal profile. Your data will be saved, allowing you also to see the history of your payments to MAGNA. We will keep you informed about who is receiving your help, when and how.

Can I donate anonymously?

Yes. Anonymous donation is possible. However, please bear in mind that by donating as an anonymous person we have no way of contacting you and can therefore not inform you about who receives your help, when and how. Also, you will not be able to see the history of your payments to MAGNA.

I forgot my password. What should I do?

Click on "Forgotten password". New password will be sent to your e-mail address. You can change the password in your personal profile any time.

Can I send my contributions irregularly?

Yes, you can. You are never required to subscribe and donate for a particular period of time. We would be certainly grateful if you decided to donate on a regular basis and for as long as you can. However, we understand that sometimes the situation does not allow you to send your contribution in some month or the other. The amount of your contribution can also be different every month. You can also suspend, end or renew your regular monthly contribution at any time. or donate only once. Contributions that we receive from donors are then used to provide health care for children and their families involved in our projects.

Will I get to know the project, children and families that I want to help? What information can I get and where to find it?

Every donor receives information about whom, where and how he is helping. Via message, a short video or a photo-story from the field you can learn about the current situation in places of MAGNA´s work. You will get to know MAGNA field workers or learn about patient stories to whom we were able to help also thanks to you.

Is it possible to donate to MAGNA from abroad?

Yes, anyone living outside of Slovakia has various possibilities to help. Donors living in the Czech Republic can for example help via their local MAGNA office in Prague or visit www.magnadetivtisni.cz. Alternatively, you can donate from anywhere in the world via any Visa, Eurocard or MasterCard credit card. Or simply send your contribution via bank deposit, bank transfer or postal order.

Is it possible to support a project and stay anonymous at the same time?

Yes, donors can decide to stay anonymous. They will be registered in the donors list only with their identification number. When registering, just click on the “anonymous donor” box.

Can both natural and legal persons contribute?

Yes, of course. Legal persons can contribute as well as natural persons. Legal persons can become a Magna Partner and support our activities in several ways. You can read more information on the subpage Corporate partnership.

What kind of diseases and types of medical assistance are covered with help from donors?

MAGNA provides health and nutrition assistance to victims of conflicts or crises, to people afflicted by diseases such as acute malnutrition, HIV/AIDS, cholera, malaria and others. We also respond to the needs of people who do not have access to primary health care, victims of sexual violence or to victims of natural disasters.

How do I send my contribution and where?

Donors can send their contribution online as an online payment, deposit or via bank transfer or postal order. Contribution sent by direct deposit or transfer can be sent to the following account: MAGNA account number: 1331793900/1111 UniCredit Bank by either single payment order or standing payment order from your bank. When entering a payment order, it is important to indicate your variable symbol which is generated after your registration and sent to the email address you provided.

Can I donate via online banking or with a credit card?

Yes, absolutely. You can donate your financial contribution either via credit or debit card (Webcard), electronically via debit from your bank account via Unipayment gateway (for clients of UniCredit Bank), Tatra Pay (for clients of Tatra Bank), ePayment (for clients of VUB bank). You will see all other options automatically during your registration. Be aware please that online payment allows you to complete only single donation. In case you wish to contribute regularly, the fastest and easiest option is to set up a standing order.

Can I contribute via Postal Order?

Yes, you can donate via postal order. In the form you will see upon registration on www.magna.sk simply tick the option "postal order" when making single donation. Then you just pay the amount to the Magna Children at Risk bank account number 1331793900/1111 UniCredit Bank which you will also see upon your registration. Our system will automatically generate a variable symbol, that you will have to fill in your postal order.

Can I send contributions on the last day of the month when I get paid?

Donors can transfer payment at any time. Contributions are used to provide health care for children and their families involved in our projects. Every month of the contribution, the donor receives information about the ways in which his donation was used.

My situation does not allow me to contribute monthly. Can I contribute irregularly?

Yes, options to support are designed to allow for irregular contributions too. If you decide to stop helping, you simply stop sending financial contributions. You can also notify us about this change and send us a message to dar(@)magna.org. While supporting MAGNA Children at Risk, you are not required to subscribe to any specific amount of length of contributing. No additional obligations result from your support. Your support depends on your very own decision.

What if I, for instance, contribute 10 EUR monthly, suddenly lose my job and cannot support MAGNA anymore?

We will certainly understand. You can always renew your donations at any time once your financial situation allows for it again. The access to your personal profile remains active and you can sign in at any time.

What is the minimum and maximum amount I can donate? Does the donor decide about the amount?

Due to the administrative costs related to the money transfer, the minimum amount has been set at 3 Eur. The maximum amount is unlimited. The donor himself decides about the amount he wishes to help with.

Can I get to know the people to whom I want to help? I want to know exactly where my money goes.

We send messages from the field to every donor. These inform him about where, how and to whom he helps. If the donor is interested, it is entirely up to him to visit projects of MAGNA around the world and see the meaningfulness and efficiency of our help to children and their families in need personally. In case you are interested to visit our projects, please contact our office at kancelaria(@)magna.org. One of our colleagues will assist organize your visit.

Can I help otherwise than financially?

Apart from single or regular monthly contribution, you can also help us by talking about the work of MAGNA and by raising awareness about our projects among your friends and people you know. If you wish to help us find new donors, please contact us and we will send you information materials that you can hand out. We believe that good people certainly know many other good people. You can contact us on kancelaria(@)magna.org

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